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If you do not receive an SMS notification, please contact our FBC Contact Centre. Q: How long does it take to open a new account?Īns: The whole process takes approximately 5 minutes but can take up to 48 hours.Īns: You will receive an SMS notification with your account number and your card number soon after successfully applying for your selected account type. The FBC Mobile Moola Application is available for free on Google Play Store and Apple App Store.

Q: Where can I download the FBC Mobile Moola App? Individuals can open the following types of accounts:Īns: You can apply for a digital account using a registered mobile number by dialling *220#, downloading our FBC Mobile Moola Application or via our WhatsApp banking platform and following the steps required to open an account without having to visit the bank. Q: What types of accounts can one open digitally? Q: Can companies open accounts digitally?Īns: At the moment, only individuals can apply for accounts on the digital platform. To use the FBC Mobile Moola App, you need a compatible Android or iOS device. Q: Is this service available to everyone?Īns: Yes the service is available to new clients as well as existing clients who need to open additional accounts.Īns: Any phone with a registered mobile number can access the USSD platform from any network. To get started download the Mobile Moola App With the FBC Digital On-boarding anyone can now digitally open accounts via USSD code (*220#) and the Mobile Moola Application remotely from wherever they are, and at any time of the day instantly.

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